BROWSE TUTORS

Terms & Conditions

 

 Tutor 

Tutor hiring safety tips

Order background checks
At Caritutor.my we will run a background check for all our qualified Tutors. We also recommend student to do so such thru social media as a reference check.

Review student feedback
Look at the Student Feedback section of the tutor profile to see lesson ratings (1 to 5 stars) and student reviews from previous customers. You are also free to request outside references from the tutor.

Meet in public (for in-person tutoring)
If you choose to have a face-to-face meeting with a tutor, always tell someone in your family or a friend where you are going and when you will return. Always provide your own transportation to and from your lesson and meet in a public place with many people around such as a library or coffee shop.

Have an adult present
An adult should always be present for tutoring sessions if the student is under the age of eighteen.

Keep personal information private
Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in initial e-mail messages or communications. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it. Do not exchange personal contact information until you are completely comfortable and until you have payment information on file with Caritutor.my

 

Hiring

  1. Tutors can make an offer to a Student/Parent through the Site by following the processes for making an offer set out on the Site.
  2. Once Tutor’s offer has been made, Students/Parents will be notified. Students/Parents are required to confirm the Tutor's offer within 24 hours, after which the offer shall automatically expire. If the offer is subsequently accepted by the Student/Parent, payment process will apply. The Students'/Parents' relevant contact details and Tutors’ will be forwarded to both parties accordingly.
  3. Once such contact details have been provided, all communication for example, concerning details and information about the booking and Session transaction, including, without limitation, arrival times, dates and venue, should be direct between Tutor and the Student/Parent through our Site as facilitated by our Service where required/applicable.
  4. Tutors and Students/Parents will be able to access details of booking confirmation through their Account.
  5. Upon receipt of a Session-confirmation, Students/Parents enter into a direct contract with the concerned Tutor. Tutors shall be responsible for providing the Service referred to in the confirmation.
  6. Students/Parents are advised to sight all original copies of certification/ qualification of the Tutor engaged to the best of their own interest. Original copies of the certificates should be requested by the Student/Parent for presentation by Tutor on the first day of Session. Net Caritutor Online ( www.caritutor.my )  does not have any control on the accuracy and authenticity of the information which the Tutors have posted on our site. In the event of any inaccuracy of information presented on site, Students/Parents may cancel the Tutor’s service as per our cancellation terms. 
  7. Session Venue is to be determined and provided by Student/Parent and has to be communicated to the Tutor prior to confirming the Session assignment. Tutors fees are not inclusive of any rental of venue and Students/Parents are to absorb such fees. Net Caritutor Online ( www.caritutor.my ) neither determines nor has any influence on the Session Venue.
  8. Students/Parents will have to bear the cost of getting necessary study materials (assessment books, past year exam papers and etc.) if need be. In the event a Student/Parent requests for the Tutor to purchase any study materials, Students/Parents will have to bear the additional cost for these. Tutor’s fees are solely time cost of the Session assignment.

 

Payment

  1. Should You decide to engage a Tutor and the transaction is concluded with such Tutor via the Site, You, Students/Parents will need to make advance payment of  20% base on total amount of first session booking (minimum 6 (six) hours (or onward) lesson with minimum 1 (one) month session schedule) at any of the first session lesson subject to confirm the hiring of the Tutor. Student/parent will pay the balance session fee at the end of the session assignment directly to the tutor. Subsequent payments (if any) shall be paid directly to the tutor.
  2. Upon payment by Parent/Student, Tuition fees are final.
  3. Payment of Tutor will be deducted 20% one-time off from the total of amount of first session booking (minimum 6 (six) hours (or onward) lesson with minimum 1 (one) month session schedule) as part of marketing platform fees to Net Caritutor Online (company no: 00246333-V) under the platform portal address www.caritutor.my


Changes to our Hiring Terms - Student & Tutor

Net Caritutor Online (Caritutor.my) reserves the right, at its sole discretion, to modify the Site, Application or Services or to modify these terms, at any time without prior notice. Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by email. By continuing to access or use the Site, Application or Services after we have posted a modification, you agree to be bound by the modified Terms.

 

 

 Partner 

1.     Introduction

1.1       Please read these terms of use (“Terms”) carefully before accessing and/or using the Platform and/or Service. These Terms govern your rights and obligations (whether as a guest or a registered user) regarding the access and/or use of Caritutor’s website, mobile application or any Internet service (including any associated software supplied by Caritutor) (collectively referred to as “Platform”) under Caritutor’s control or ownership. These Terms constitute a legally binding agreement between Net Caritutor Online (company no: 00246333-V) (these entities are collectively referred to as “Caritutor”, “we”, “us” or “our”), the proprietor of all rights in and to the Platform and/or Service, and you, the user of the Platform and/or Service.

1.2       Caritutor.my is an online platform that provides access to plan and book a variety of lessons, classes or activities at participating outlets (collectively referred to as “Best Deals” and the parties providing such Best Deals are referred to as “Partners”) in their city (“Service”).

1.3       By accessing, browsing, downloading and/or using the Platform and/or Service, you acknowledge that you agree to comply with and be bound by these Terms, as amended from time to time. If you disagree with any part of these Terms, you must immediately discontinue your access and/or use of the Platform and/or Service.

1.4       We may revise or update these Terms at any time by posting a revised/an updated version on the Platform. Unless stated otherwise, any revision or update takes effect immediately. Your continued access and/or use of the Platform and/or Service after a revision or update to these Terms constitute your binding acceptance of the revised or updated Terms.

1.5       We may change or update the Platform and/or Service and any information on the Platform and/or Service at any time without notice to you or liability to us. We may also suspend, discontinue, or restrict access to, the Platform and/or Service temporarily or permanently at any time without notice to you or liability to us.

1.6       Headings are inserted for convenience and shall not affect the interpretation of these Terms.

 

2.     Purchasing and Payments

2.1       You are able to purchase individual activities at the price displayed at each Best Deals page. When you purchase a Best Deals, Organization will (a) process your payment, or hold the credit/debit card number and charge the card for the activity at the time activity service is provided and (b) notify you of the purchase.

2.2       Payment Method: You must provide us with a current, valid and accepted payment method to use the Service. By using the Service, you agree to pay us the individual purchase price through the Payment Method. This does not waive our right to seek payment directly from you through any other methods, should the Payment Method fail. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, you remain responsible for any unpaid purchases, as it may be updated. We use third party payment service providers to facilitate your Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreement between you and your financial institution, credit/debit card issuer or other provider of your selected Payment Method. We disclaim all liabilities associated with the security of the Payment Method. You shall be responsible to resolve any disputes with your financial institution, credit/debit card issuer or other provider of your selected Payment Method.

2.3       Caritutor.my service fees for Partners: Payment of the “Best Deals” such as Lessons, Classes or Activities will be deducted 20% one-time off from the total of amount offers. The balance fee will be reimbursed to Partners account upon successful booking payment. This is part of marketing platform fees to Net Caritutor Online (company no: 00246333-V) under the platform portal address www.caritutor.my

2.3       Taxes: Your purchase of an activity is inclusive of applicable taxes where required by law. You agree that your fee shall be subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time. You further agree to use your best efforts to do everything necessary and required by the relevant laws to enable, assist and/or defend us to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with the Service.

2.4       No refunds: Purchases are not refundable and we will not refund or credit for any partially used or unused “Best Deals” unless you provide credible evidence to us to prove that you have been wrongly billed or such other circumstances on a “case to case” basis as we may decide in our sole and absolute discretion.

2.5       Look for Best Deals: You may look for Best Deals and Partners and view related information about activity types and times, Instructors’/Tutors’ information as well as Partners’ locations and other related information such as amenities and other offerings. We may also feature a Best Deals as an advertisement on the Platform or on any other social media sites, but this is not a recommendation or endorsement of such Best Deals. We make no guarantees or representations on the quality or nature of the Partners or Lessons, Classes and Activities.

2.6       Best Deals reservations: You must reserve a Best Deals on the Platform in advance before you join the Lessons, Classes or Activities. We make no guarantees or representations on the availability of Lessons, Classes or Activities available for reservation as access to the Best Deals is on a “first come first serve” and “space available” basis. You may reserve up to the total number of Eligible. We reserve the right to change, remove or add the Partners without notice to you or liability to us.

2.7       User Content: If you provide us with other form of user content, whether in textual, audio and/or visual form, including submission of entries for competitions and promotions, such user content remains your property. However, by providing user content to us, you grant us an irrevocable, worldwide, non-exclusive, perpetual, royalty-free, sub-licensable and transferable license to use, reproduce, modify, publish, list information regarding, edit, remove, translate, distribute, publicly perform or display, and make derivative works of your user content in whole or in part, in any form, media or technology, whether now known or hereinafter developed for any purposes, including for the purpose of marketing and promoting Caritutor.my and the Platform and/or Service in any media formats and through any media channels, without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all user content or you have all rights, licenses, consents and releases necessary to grant us the license to the user content as set forth above; and (ii) neither the user content nor your submission, uploading, publishing or otherwise making available of such user content nor our use of the user content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree to not provide user content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by us in our sole and absolute discretion, whether or not such material may be protected by law. We may, but shall not be obligated to, review, monitor, or remove user content, in our sole and absolute discretion and at any time and for any reason, without notice to you or liability to us.

2.8       Communications: By signing up with Caritutor.my, you agree to receive certain email and other communications in connection with the Platform and/or Service. For example, you might receive review requests, reservation and cancellation confirmations. Communications relating to your Account will only be sent for important purposes, such as password recovery. You will also receive our e-mail newsletter from time to time. 

2.9       Multiple accounts: Every member is only entitled to create one account per person. Any member who creates multiple accounts with single identity or multiple identities shall be in violation of these Terms and shall have his Account suspended/terminated and shall not be allowed to have access to the Platform and/or Service upon suspension/termination. We and/or our Partners reserve the right to review and investigate all allegations of fraudulent activities and to take any and all measures we and/or our Partner deem necessary to ensure a fair sign up scheme is implemented accordingly.

 

3.     Your Obligations

3.1       You are solely responsible for your own internet connection/telecommunication charges incurred for accessing and connecting to the Platform.

3.2       You may access and view the Platform and may save an electronic copy or print out a copy of the materials from the Platform, solely for your own personal and non-commercial use. All copies that you make must be in the form as presented on the Platform and must include all applicable copyright and other notices on the Platform. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text or for any commercial use.

3.4       You should be aware that there are inherent physical and mental health risks to exercise, including risk of injury or illness. Prior to participating in any of the Best Deals activities, you should seek the advice of your doctor or other qualified healthcare professional if you have any concerns or questions about your health. By using the Service and/or joining the Activity, you acknowledge and agree that your participation in any of the Activities offered by our Partners is entirely at your own risk and you shall have no recourse whatsoever against us and our Partners.

3.5       You hereby agree to indemnify and hold us, our affiliates, and each of our and their respective directors, shareholders, employees, partners, agents, contractors, directors, suppliers, vendors and representatives harmless against all losses, damages, claims, liabilities, expenses or costs that arise from or in connection with:

(a) your access and/or use of the Platform and/or Service;

(b) your breach of any of these Terms or any applicable law or regulation;

(c) your dealing with the Partners, including your breach of any terms set by the Partners or the rights of any third party, including the Partners;

(d) any other party's access and/or use of the Platform and/or Service using your username and/or login password; and/or

(e) any other party's breach of any of these Terms where such party was able to access and/or use the Platform and/or Service using your username and/or login password.

 

4.     Complaints and Termination

4.1       In an event of a dispute with the Partner, we will help to our best extent, within the Terms of Use to mediate and resolve the dispute. We are not a party to any agreement, dealing or transaction entered into between you and the Partner, whether as a result, directly or indirectly, from using the Service and we disclaim any and all responsibilities and/or liabilities arising from such agreement between you and the Partner.

4.2       Without prejudice to any other right or remedy available to us, if we consider that you have breached any of these Terms or we otherwise consider it appropriate, we may immediately, and without notice to you or liability to us, suspend or terminate your Account and access to the Platform and/or Service (or any part of it) without compensation to you and we may block access from a particular Internet protocol address to the Platform and/or Service (or any part of it) in the event of any breach of these Terms. In addition, we reserve the right to seek all remedies available under these Terms, at law and in equity for breach of these Terms.