BROWSE TUTORS

Frequent Ask Questions (FAQ)

What is Caritutor.my?
Caritutor.my is an innovative online marketplace that offers one-to-one learning solutions for students and professionals. The services include tutoring, peer coaching, professional development, training as well as career help for any kind of academicals subject, sports, skills and your fun of interests. Caritutor.my enable you to search 24/7 online as easy as 3 simple steps to book your qualified tutors.

Is it free to create Tutor profile on Caritutor.my?
Yes - it is absolutely ZERO of charge!
 
Is it free to create Partner profile on Caritutor.my for the "Best Deals"?
Yes - it is absolutely ZERO of charge!
 
How does the Students/Parents book a Tutor?
Student/parent must log in to our portal www.caritutor.my and follow 3 simple steps;
Search  >  Book  >  Learn. All payments are via credit card/debit card only to avoid any dispute and to enable the Students/Parents under the coverage of 100% fit-guarantee service.

What is 100% Fit-Guarantee?

How does the Tutor get paid?
Every booking is base on minimum 6 (six) hours (or onward) lesson with minimum 1 (one) month session schedule. Student/parent will need  to make an advance payment of 20% as confirmation hiring of the tutor. Student/parent will pay the balance session fee at the end of the session assignment directly to the tutor. Subsequent payments (if any) shall be paid directly to the tutor.


What is the booking fees of 20%?
It is free platform for students/parents to find  our qualified private tutors. The advance payment of 20% is to secures the lesson contract for both parties understand the commitment. Advance payment of 20% is base on total amount of first session booking (minimum 6 (six) hours (or onward) lesson with minimum 1 (one) month session schedule).

What is Caritutor.my service fees?
Caritutor.my platform  we creating for “Free of charge” for students/parents to find our qualified private tutors 24 x 7. To confirm & secures the contract booking, students/parents need to make an advance payment of 20% base on total amount of first session booking (minimum 6 (six) hours (or onward) lesson with minimum 1 (one) month session schedule). The remaining balance session fee will pay directly to the tutor at the end of the session. Subsequent payments (if any) shall be paid directly to the tutor.
 
What is Caritutor.my service fees for Partners?
Payment of the “Best Deals” such as Lessons, Classes or Activities will be deducted 20% one-time off from the total of amount offers. The balance fee will be reimbursed to Partners account upon successful booking payment.
 
How do I contact a tutor to get more information about the service?
Just click on the “Book Now" button on the tutor profile’s page. You are required to sign up with Caritutor.my and log in to your account to view and send messages.
 
Can I re-schedule a session with a Tutor?
Students can either request an on-demand session with any available tutor, or schedule an appointment with a specific tutor. To re-schedule an appointment session (at least 48 hours in advance), sign into your account and send a message request to #CaritutorTeam or email at book@caritutor.my

How do I contact Customer Support?
Send us an email or call our Hotline +6017 88888 04 (Malaysia). We're available over the phone Monday to Friday from 9:00 AM to 8:00 PM.